Job Description

Overview

AI Observability Analyst

Be part of something groundbreaking. At AIG, we are making long-term investments in a brand-new, innovative Generative AI team designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help. With the support and investment needed to explore new frontiers in generative AI, youll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If youre excited by the opportunity to create meaningful impact at scale, wed love to hear from you.

Who we are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. At AIG, were reshaping how the world manages risk, and were inviting you to be a key part of that transformation. As an AI Observability Analyst you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If youre looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.

How you will create impact

The AI Observability Analyst plays a critical role in the interaction with our AI product teams to ensure the AI solutions are aligned with the enterprise Responsible AI principles and standards. Additionally, the AI Observability Analyst supports the design and execution of the overall AI Governance program as well as the communication and awareness initiatives associated with Responsible AI principles and methods through the following activities:

• Reviewing AI solutions across the business to ensure alignment with AIGs Organizational Policies, AI Governance Framework and Responsible AI principles
• Managing on-going operations of our AI model management platform including evolving our KPIs and model observability capabilities
• Providing support to AI product teams, conducting independent reviews, responding to ad-hoc queries, and participation in workshops
• Collaborating with legal, compliance, security, and other teams to coordinate the review of Responsible AI issues, ensuring a cohesive approach across the organization
• Creating executive-level reports on Responsible AI and providing strategic recommendations to senior leadership
• Create and update RAI training content for technical and non-technical audiences at all levels of seniority
• Contribute to the development and improvement of RAI assets: methods, technical tutorials, tools
• Monitor and remain up to date on emerging global AI regulatory frameworks, standards and policies by participating in workshops, reading publications, networking with the goal of helping to translate into RAI framework updates
• Data Quality and Bias Detection: Monitoring data inputs for anomalies, bias, and drift, which can impact the fairness and accuracy of AI systems.
• Model Performance Monitoring: Tracking key performance indicators (KPIs) like accuracy, precision, recall, and F1 scores to ensure model effectiveness.

What Youll Bring

• You bring experience and passion in Responsible AI or AI ethics, with an understanding of AI technologies and frameworks such as Generative AI
• You have a strong ability to collaborate with cross-functional teams and drive the implementation of Responsible AI practices, ideally within financial services or other regulated industries
• You have a working knowledge of effective policies and processes around the usage of emerging AI tools and products, bringing best practices from the industry
• You have a proven track record of solving complex problems, developing mitigation strategies, and influencing others on key AI initiatives
• Understanding of Machine Learning encompassing knowledge of various ML models, algorithms, and evaluation metrics is crucial for effective monitoring.
• Data pipelines and analysis skills with the ability to handle, clean, and transform data for monitoring and analysis.
• You are passionate about staying ahead of emerging global AI regulations and translating these frameworks into practical, actionable updates

Veterans are encouraged to apply.

Reinforcing our commitment to inclusion: We are diverse and value the talents and backgrounds of all employees. We encourage applications from all qualified individuals without regard to any legally protected status.

We welcome your inquiries at [email protected]

Functional Area: DT - Data AIG PC Global Services, Inc.

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