Job Description

Doggie Style Pets is hiring a Store Support Manager for our Bala Cynwyd & Chestnut Hill locations.The Store Support manager oversees two locations. They ensure operational excellence, maintain store standards, and support and manage store staff. All employees at Doggie Style Pets are expected to give excellent customer service.The store support manager’s regular schedule will be Tuesdays through Saturdays. You will spend Tuesdays in our home office at 315 Market St. Philadelphia, PA and the rest of the week in their assigned stores. Candidates are required to travel within the city of Philadelphia regularly.RESPONSIBILITIES:General Store Management Responsibilities including staff management, development and training. Manage the customer experience in our retail locaitons and ensure the best in class customer service and experience for our customers.Daily managment tasks may include: Creating a schedule for customer service staff in two locations Training newly hired customer service staff Maintaining inventory Checking transactions and controls to ensure accurate processing Maintaining store standards including dress code, and store appearance Keep current on all products and services offered by the company Manage our grooming business, services and schedules at each location Complete weekly store checklist and review with senior management Managers are responsible to create a positive, fast-paced and productive workplace. Candidate must possess good technical and communications skills QUALIFICATIONS: Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines Must have strong organizational and management skills, as well as attention to detail Strong written and oral communication skills The ability to prioritize and manage multiple projects at the same time Have the ability to have conversations about performance and willing to correct performance issues Customer service focus and experience Staff management and development experience Knowledge and experience with pets is a plus. Love of animals is a must Be business focused Our Benefits: Subsidized health insurance Paid time off: 80 hours per year earned at the rate of hours per paycheck Bereavement Leave Free food for your Pets Amazing discount at our stores: 25% off non-food items in our stores Reduced Adoption fees: With our animal rescue partner ACCT. Pay: $ per houraa415a4b-8b21-40fc-a65c-70d2b25ca29a

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