Job Description
Job Title : Account Manager
Location : New York City, NY
Sector : Security / Operations
Pay: Exempt
Benefits : Yes
About our client Based in New York City, our client is a Security Company with a simple mission: Help clients focus on growing their business by providing physical protection to their assets.
Job breakdown Are you passionate about lists, protocols, and efficiency? Our client has an opening for an exempt Account Manager to lead a team of security officers at a client site in New York City. Reporting to the Director of Operations, the Account Manager plays an integral role as the main liaison between the client and the company. A day in your role includes ensuring your site is properly staffed, taking a proactive role in hiring and training new team members, and developing operational procedures to maximize productivity and efficiency.
What you will own - Supervising the day-to-day security operations of an assigned client site
- Managing team of security officers, site supervisors, and shift supervisors
- Playing a key role in your team's:
- Hiring, selection, and training
- Coaching, development, and support
- Shift scheduling
- Payroll
- Growing and fostering effective and positive relationships with both clients and employees
- Maintaining appropriate inventory levels of uniforms, equipment, supplies, and vehicles utilized at the account site
- Producing audit reports such as Scheduling Activity, Training Summary, and Training Detail, as needed
- Developing and implementing operational procedures maximizing efficiency
Skills you will bring to the table - Project and priority management
- Flexibility and adaptability with a positive attitude to match
- Passionate, diligent, and proactive
- Ability to work with minimal supervision
- Strong interpersonal communication (written and spoken)
- Exceptional documentation skills
- Highly adept in Microsoft Suite and able to quickly learn assorted databases
Negotiables - AA or bachelor's degree in Business Management, strongly preferred
Non-negotiables - HS Diploma
- 4+ years of security industry experience
- Tech savvy
Next steps Ready to lead your team? Here's what to do and what to expect:
- Apply!
- You sit back and relax; we review your application.
- If it is a match, you will have a couple of rounds of interviews.
- You will have a final response within 2 weeks of your final interview.
Please anticipate the entire process taking 4 weeks or less
Questions? If you have any questions regarding this position, please email Maria Colon at
About Noble Hearts HR Noble hearts HR is a certified MWBE-owned full HR and talent sourcing firm. With a team of 30+ years of combined experience, we bring serenity to non-profits, companies, and job seekers alike by focusing on the human part of human resources.
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