Job Description

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Product for Caregiver Experience, you will take on a high-impact role as a Salesforce Administrator. Your work will directly contribute to improved clinical outcomes and provider experiences. As part of a collaborative team, you will identify key opportunities and help create tools that transform mental healthcare. Please note that this is a hybrid role based in New York City , with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing: Own the configuration, maintenance, and improvement of our Salesforce platform. Manage user access, roles, permissions, profiles, and data security. Build and optimize reports, dashboards, workflows, validation rules, and process automations. Support business process changes by translating requirements into scalable Salesforce solutions. Troubleshoot user issues and provide prompt, clear support and training. Work with third-party vendors and apps integrated into Salesforce . Stay current with Salesforce releases and recommend new features for adoption. Ensure data hygiene, integrity, and compliance across Salesforce and connected systems. What success looks like in this role: Stability & Uptime: Salesforce is consistently available, performant, and secure, with minimal downtime or user disruption. Operational Efficiency: Business users experience faster, cleaner workflows thanks to automation and optimized processes. Proactive Enablement: Teams receive timely training, documentation, and support to fully leverage Salesforce capabilities. Data Quality: Accurate, deduplicated, and well-structured data enables confident reporting and forecasting. Scalable Systems: The Salesforce instance grows with the company-new features, integrations, and fields are implemented with governance and intention. Cross-functional Partnership: You're recognized as a trusted partner across the org, sought after for your insights and problem-solving mindset. What we expect from you: 3+ years of hands-on experience as a Salesforce Administrator, preferably in a high-growth SaaS or healthtech environment. Salesforce Administrator certification required Strong understanding of Salesforce best practices, security models, object relationships, and automation tools (e.g., Flow, Process Builder). Proficiency with reporting, dashboards, and forecasting tools in Salesforce. Experience with integrations and tools in the Salesforce ecosystem (e.g., HubSpot, Outreach, LeanData, DocuSign). Comfortable gathering business requirements and translating them into technical solutions. Excellent communication skills-you can work across departments, document your work, and explain technical concepts clearly. A proactive mindset-you seek out problems before they occur and aren't afraid to challenge the status quo for better solutions. Passion for mental health and Spring Health's mission to eliminate every barrier to mental health. The target base salary range for this position is $86,000 - $106,250 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Spring Health

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