Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Observability Engineer What does a successful Network Observability Engineer do at Fiserv? You will be responsible for planning, implementing, managing, monitoring, and upgrading Network Detection and Response (NDR) capabilities and other Network Threat Detection functions and platforms across the global organization to reduce risk by protecting the network infrastructure from unauthorized access, misuse, or theft. You will report to the VP of Network Security as part of the Cyber Network Security team. What you will do: Work with Fiserv Cyber Architecture and Cybersecurity Incident Response Team (CSIRT) to identify/ document requirements and standards for Network Detection and Response capabilities and across departments (such as GCS Cloud Security, FTS Network Engineering and Platform Engineering), to develop and implement technical solutions and platforms to provide visibility of network traffic across Fiserv's on-prem data center zones, employee networks, and public virtual private cloud assets Provide senior engineering support of Network Detection and Response (NDR) platforms and services, including service dashboards, reporting, capacity monitoring, and incident resolution Develop and maintain reference configurations, procedures and build scripts/automation to ensure secure deployment of NDR physical and virtual infrastructure including Cyber governance processes to manage changes and exceptions to rules, policies, and configurations Respond to RFIs and provide answers to internal audit and government regulatory requests. Define, measure and report metrics to monitor compliance and effectiveness of NDR controls Ensure cybersecurity, internal controls, risk management, and disaster recovery processes are properly followed and resolve risk items in a timely manner Manage the Cyber engineering resources that support the NDR function What you will need to have: 10+ years of experience in Information Security for Financial Institutions (or similar regulated industries), with experience in developing, implementing, and managing Network Security solutions 8+ years' experience in cybersecurity trends and hacking techniques, with a solid understanding of security principles, infrastructure, and data protection practices 8+ years' experience in modern, large-scale corporate network environments, with expert-level understanding of core network switching/routing concepts, protocols, and implementations 5+ years' experience in Network Security technology infrastructure including Firewalls, NGFWs, IDS/IPS, Web Proxy and other solutions that integrate the latest technologies to prevent and detect malicious attacks 3+ years' experience and advanced understanding of business processes, internal control risk management, IT controls and risk and compliance requirements 3+ years of cloud computing and services and traditional hardware/software platforms A bachelor's degree in a relevant field, or an equivalent combination of education, work, and/or military experience
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