Job Description

Job Description

Job Description

SUMMARY:

Perform all procedures necessary to ensure accurate underwriting analysis of commercial, residential and consumer assigned loan applications.

DUTIES AND RESPONSIBILITIES:

• Process loan application documentation and data management for assigned pipeline such as:
  • Accurate generation of loan disclosures in compliance with federal regulations.
  • Accurate input of loan application data into the loan processing system.
  • Review loan application to determine necessary supporting documentation.
  • Track and request required financial documentation from applicants timely
  • Audit loan documentation and files.

• Underwrite assigned loans in compliance with bank credit policies and secondary market guidelines:
  • Accurately determine whether the terms and conditions of the application meet bank and secondary market guidelines.
  • Analyze and interpret credit reports, financial statements, tax returns, income, asset and liability documentation to accurately determine applicant’s qualification for the loan applied for and incompliance to bank standards, requirements and guidelines.
  • Analyze appraisal reports to confirm collateral value and ensure compliance with bank standards, requirements and guidelines.
  • Review and validate all loan application documentation to ensure compliance with bank standards, requirements and guidelines.
  • Accurately prepare loan approvals, commitments, counter offers, denials that clearly communicate conditions of approvals and/or reasoning for denials.
  • Ensure underwriting standards, time goals and metrics for requesting all necessary documentation are met or exceeded.
  • Perform accurate data entry of all necessary information into loan operating system(s).
  • Review and clear approval conditions if necessary.
  • Perform any functions necessary, within scope of authority and expertise, to provide the highest possible level of customer service and to increase the productivity and profitability of the bank.
• Performs normal customer service duties daily, this could include in-person, over the phone and other methods of contact.
• Participates in Community events as sponsored by the bank as appropriate for position.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong customer focus, including the ability to think in terms of client experience/perspective. Displays positive attitude and enthusiastic personality with the ability to foster enthusiasm, engagement, and participation in others.
• Strong math skills that will allow for analysis of credit and financial information.
• Good communicator. Effective verbal, written and interpersonal skills, with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, and speak clearly to customers and employees.
• Experience and ability to analyze various borrowers, sources of income, credit reports, financial statements, tax returns and typical documentation submitted by applicants, appraisers and other vendors in the determination of creditworthiness and an underwriting decision.
• Excellent written and verbal skills, communicating efficiently and clearly with customers, originators, processors and all parties with a high level of professionalism.
• Proficiency with Microsoft Office suite of products, and bank processing systems.
• Strict adherence to all federal and state regulations and bank policies.
• Requires being exact or highly accurate while meeting deadlines.

QUALIFICATIONS:

• Demonstrated customer service skills within a sales culture.
• Credit analyst or residential underwriting experience preferred.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

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