Job Description
The Opportunity
Delaware North Parks and Resorts is hiring a full-time or part-time Front Desk Clerk to join our team at The Ridgeline Hotel at Estes Park in Estes Park, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$18.00 - $18.00 / hour
Information on our comprehensive benefits package can be found at .
Life in Estes Park
Looking for a job you love in a place you'll never want to leave? Be part of a global team on the doorstep of Rocky Mountain National Park! Enjoy the thrill out of the outdoor activities with the convenience of the living in the town of Estes Park.
- Dorm-style housing available for $60/ week including wi-fi and all utilities
- Low cost off-site laundry facility
- Tons of outdoor activities including:
- Access to hiking and back-country skiing in Rocky Mountain National Park
- Rock climbing in Performance Park
- Mountain biking in Hermit Park
- Horseback riding, nature watching, camping, fishing, and much more!
Perks at Ridgeline Hotel Estes Park
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- 50% off food & beverages
- 20% off retail items
- Referral bonus - earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Responsibilities
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
Qualifications
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Physical Requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift Details
Day shift
Weekends
Holidays
Monday to Friday
Who We Are
The Ridgeline at Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.
We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Job Tags
Weekly pay, Holiday work, Full time, Part time, Immediate start, Outdoor, Shift work, Weekend work, Day shift, Monday to Friday,