Customer Education Specialist Job at Boston Scientific, Maple Grove, MN

NnV5NXlaeFNDYVMzZ1d1TlpYZG1vdz09
  • Boston Scientific
  • Maple Grove, MN

Job Description

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.


About the role:

This individual will assist in the coordination and operational support of educational programs and tools to support customer-facing Medical Education for BSC Coronary Therapies customers.

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

Relocation assistance is not available for this position at this time.

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:
  • Coordinates the planning and delivery of Medical Education customer training or research programs including in-person, virtual, observation, live broadcast, local dinner programs. Includes communication with customers to coordinate logistics for their participation in the event (e.g., hotel, transportation, schedule). Includes management of all aspects of registration including invitations, travel, and hotel accommodations to ensure that logistics are effectively managed for all participants and faculty.
  • Complete, track, and archive documentation for compliance (including all contract requests, service requests, event requests, HCP spend reporting), HCP payments, vendor payments, and internal requirements.
  • Possesses technical aptitude and basic knowledge of BSC interventional cardiology products and systems.
  • Acquires, maintains, and transports equipment used for hands-on customer training and education is present and functional at Med Ed programs as well as national symposia.
  • Attends events to ensure that details associated with hands-on equipment, participants, lodging, faculty, and agendas are attended to and that problems are corrected.
  • Works closely with Medical Education Strategists, Medical/Scientific Affairs to develop and execute programs and ensure compliance in all our training processes.
Required qualifications:
  • Bachelor's degree
  • A minimum of 4 years of experience in event management and/or conducting training programs
  • Strong project management and organization skills, including expense management and reporting
  • Must be able to work autonomously on multiple projects at one time
  • Strong communicator and collaborator
  • Comfortable developing and maintaining relationships with physician customers and field reps
  • Contribute to the development of new processes and adjust practices as needed to meet business or team needs
  • Experience with training in the medical device industry or other highly regulated environments
  • Technical aptitude and ability to think strategically with appetite for innovation and continuous learning
  • Ability to travel 20%
Preferred qualifications:
  • Knowledge of MS Office Suite, SalesForce.com, Concur, CVENT or similar event management software
  • Knowledge of Interventional Cardiology products

Requisition ID: 610282

Minimum Salary: $63900

Maximum Salary: $121400

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.


Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Job Tags

Hourly pay, Contract work, Local area, Worldwide, Relocation package, Shift work, 3 days per week,

Similar Jobs

Raitz Enterprises Inc

Weekend Haul Truck Job at Raitz Enterprises Inc

 ...Job Description Job Description Job Title: Haul Truck Driver - Surface Sand Mine Location: Stephenville, Texas Company: U.S...  ...team. The successful candidate will be responsible for operating heavy-duty haul trucks to transport materials such as rock, gravel,... 

Superior Court of California, County of San Francisco

Court Interpreter (Cantonese/English, 620C) Job at Superior Court of California, County of San Francisco

Court Interpreter (Cantonese/English, 620C) | Government Jobs page has loaded.The Superior Court of California, County of San Francisco...  ...items: Superior Court of California, County of San Francisco, online employment application. Resume. Copy of the applicant's... 

Insight Global

Travel CT Technologist - $5,080 per week Job at Insight Global

 ...Insight Global is seeking a travel CT Technologist for a travel job in Birmingham, Alabama. Job Description & Requirements ~ Specialty: CT Technologist ~ Discipline: Allied Health Professional ~ Start Date: 08/25/2025~ Duration: 13 weeks ~70 hours per week... 

Charyl Stockwell Academy

School Secretary Job at Charyl Stockwell Academy

 ...Job Description Job Description CSA School District is seeking a Front Office School Secretary to join an outstanding,...  ...Secretary to join our team. The School Secretary serves as a vital administrative support staff member within the school. This role requires... 

SynergisticIT

Entry Level Mern Stack Developer (Remote) Job at SynergisticIT

Job Market Challenges The job market is challenging due to more than 150,000 tech layoffs in 2022 and in 2023 more than 240,000 layoffs so almost 3,90,000 tech employees have been laid off since 2022 and it's still going on. The effect of this has led hundreds of thousands...