Job Description

Job Description

Job Description

JOB DESCRIPTION

Position Title: Cashier/Food Prep

Department: Café 108

Employment Classification: Non-Exempt

Position Summary/General Description:

A Cashier/Food Prep greets customers, takes orders, prepares food, handle payments and thanks customers while ensuring a safe, clean and efficient operation.

Expectations:

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
• Act as a role model within and outside the corporation.
• Maintain a positive and respectful attitude toward customers and co-workers.
• Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

• In friendly manner perform duties such as but not limited to: Communicate special menu items or specials to customers, take orders to customer specifications; cook/prepare food orders; deliver food/drink orders; replenish condiments, as needed; maintain beverage area, brews and coffee; maintain cleanliness (e.g., clean service/dining areas, etc.).
• Maintain high cleanliness and sanitation standards in accordance with Food Systems Food Safety & Sanitation guidelines and the HACCP System.
• Ensure that product quality standards are met through proper food preparation and prepare food products to proper specifications.
• Operate a point of sale system/cash register without variance (e.g., maintain change in cash drawer; accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts; balance cash drawer and receipts; keep register area neat, clean and stocked with necessary supplies; and documents discrepancies).
• Ability to follow directions and perform work independently
• Ensure product is stocked and rotated to ensure proper expiration dates, and ensure product is displayed in an organized manner.
• Promote brands/products to increase sales.
• Act with urgency at all times to minimize wait times; maintains a quick and purposeful pace.
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
• Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.
• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

• High School Diploma or GED preferred.
• Must have relevant work experience.
• Some experience in fast food environment and cash handling preferred.
• Must possess basic mathematical skill (able to add, subtract, multiply and divide).

Licensing & Certification:

• None.

Computer Equipment, Software, Machinery:

• Operate Point of Sale system/cash register (MICROS)
• Operate and maintain dispensers such as fountain, juice, creamer, coffee and tea brewers.
• Operate ice cream maker, fryer.

Essential Physical Requirements:

• The job requires the ability to talk, turn, twist, stand for long periods of time, and repetitively use hands 51-100% of the time.
• The job requires the ability to kneel and reach overhead 25-50 % of the time.
• The job requires the ability to bend over and stoop 1-24% of the time.
• The job requires the ability to carry, lift and slide/transfer 1-30lbs. 1-24% of the time.

Essential Mental Demands:

• The job requires reading 51-100% of the time.
  

Supervisory Responsibilities:

• None.

Work Environment (inside/outside):

• The job is performed indoors in a restaurant environment.

Other Requirements:

• Must pass a pre-employment alcohol/drug screen.
• Obtain Serv-Safe Certification within ninety days from date of hire and/or transfer.

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