Job Description
Administrative Supervisor, Home Care at East Boston Neighborhood Health Center Corporation summary:
The Administrative Supervisor, Home Care at NeighborHealth oversees daily operations of the PACE Home Care Scheduling Department, coordinating scheduling and delivery of in-home support services such as health aides and meal delivery. This role manages schedulers and referral specialists to ensure efficient use of resources and maximum departmental productivity. The position requires strong leadership, organizational, and communication skills to collaborate across teams and support the health and well-being of the community.
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type: Full time
Department: PACE Community Care
All Locations: 155 Addison Street
Position Summary: The role of the Home Care Administrative Supervisor is to oversee the daily operations of the PACE Home Care Scheduling Dept. The Home Care Administrative Supervisor works with the Home Care Manager to ensure effective coordination/scheduling and delivery of in home support services including home monitoring, home health aides, homemakers, laundry, grocery delivery, meals and other services required based on IDT assessments. The Home Care Administrative Superviosr is be responsible for the day to day oversight of the PACE Schedulers and Home Care Referral Specialist(s)to ensure that the department is operating at maximum efficiency. The Home Care Administrative Supervisor will work closely with the Home Care Manager to ensure that there is efficient use of internal and community resources deployed to meet the ongoing needs of PACE participants.
NeighborHealth, is the largest community health center in Massachusetts and one of the largest in the country. From the nurses and physicians on the frontlines of patient care, to the managers who shape policy, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
For the 8th time, NeighborHealth has been named one of the Top Places to Work in Massachusetts by the Boston Globe! This award recognizes the most admired workplaces in the state voted on by the people who know them best - their employees.
EDUCATION: Two to four years of college or certification regarding training as an executive secretary or administrative assistant and/or senior level experience coordinating functions of a larger health care program
EXPERIENCE: 4 years or related administrative experience is required in supporting a senior manager or large department. Additional education may be substituted for years of related experience.
SKILLS/ABILITIES - Excellent ability to collaborate, engage, and lead by example with a broad range of staff.
- Excellent speaking ability, judgment, initiative and problem solving abilities
- Computer and internet skills and experience required, familiarity and comfort with MS Office products essential
- Ability to work a flexible work schedule
- Ability to maintain productivity in environment that requires individual to work independently 90% of time
- Teamwork experience working cross-functionality throughout multiple disciplines.
- Excellent organizational skills as demonstrated by prioritization and multi tasking
Benefits: - MEDICAL, DENTAL, AND VISION COVERAGE
- LIFE AND DISABILITY INSURANCE
- 401(K) RETIREMENT PLAN
- TUITION REIMBURSEMENT
- FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
- PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
- GENEROUS STAFF DEVELOPMENT BENEFIT
- EXCELLENT MALPRACTICE COVERAGE
- PET INSURANCE
- FREE PARKING
- AND MUCH MORE
Pay Range: Starts at $64,480 up to 99,840 based on experience
NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.
EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request
Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Keywords:
home care supervision, healthcare administration, PACE program, medical scheduling, in-home support services, community health, patient coordination, team leadership, resource management, healthcare operations
Job Tags
Full time, Fixed term contract, Flexible hours,